Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
What's being recalled
Giraffe highchairs
Units: About 18,280 (In addition, about 2,325 were sold in Canada)
This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001
The problem, in CPSC's words
The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
Incidents and injuries reported to CPSC
The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.
What CPSC says to do
Repair
Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly.
How to contact the company
Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at [email protected], or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.
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Bicystar High Chairs Recalled Due to Risk of Serious Injury or Death from Fall and Entrapment Hazards; Violates Mandatory Standard for High Chairs
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Other recalls from this company
Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert)
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Bugaboo Recalls Cameleon3 Strollers Due to Fall Hazard
Bugaboo Americas Cameleon3 Strollers · About 9,200 in the U.S. and 960 in Canada
Bugaboo Recalls Strollers Due to Fall and Choking Hazards
Bugaboo Cameleon and Bugaboo Donkey Model Strollers · About 46,300 in the U.S. and 4,440 in Canada
Source: U.S. Consumer Product Safety Commission recall notice 25336, cpsc.gov. Text in quotes is from CPSC. Photos: CPSC.