Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
What's being recalled
Ninebot Children's Bicycle Helmets
Units: About 960
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
The problem, in CPSC's words
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
Incidents and injuries reported to CPSC
None reported
What CPSC says to do
Refund
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
How to contact the company
Segway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at [email protected] or online at https://segway- ninebot.force.com/hc/SegwayRequestNewForm or www.Segway.com and click on "Recall" under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.
More children's helmets recalls
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5Color Children’s Bike Helmet and Pads Sets · About 324
Victgoal Recalls Bicycle Helmets Due to Risk of Serious Injury or Death from Head Injury; Violate Mandatory Standard for Bicycle Helmets
Victgoal Children’s Bike Helmets · About 40
SAMIT Youth Multi-Purpose Helmets Recalled Due to Risk of Serious Injury or Death from Head Injury; Violates Mandatory Standard for Bicycle Helmets; Sold on Amazon by SAMIT Outdoor
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Semfri Children's Helmets Recalled Due to Risk of Serious Injury or Death from Head Injury; Violates Mandatory Standard for Bicycle Helmets
Semfri Children's Helmets · About 300
Source: U.S. Consumer Product Safety Commission recall notice 22107, cpsc.gov. Text in quotes is from CPSC. Photos: CPSC.