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RecalledCPSC · December 17, 2020 Other children's products

Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Read the official CPSC notice

Typical Private Residence Elevator with Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door
Typical Private Residence Elevator with Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door · Photo: CPSC

What's being recalled

Otis and CemcoLift Private Residence Elevators

Units: About 5,000

This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes.

The problem, in CPSC's words

Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.

Incidents and injuries reported to CPSC

Otis is aware of at least four incidents involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest.

What CPSC says to do

Repair

Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.

How to contact the company

Otis at 800-233-6847 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.otis.com and click on “IMPORTANT SAFETY INFORMATION - PRIVATE RESIDENCE ELEVATORS” for more information.

Open the official CPSC notice

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Source: U.S. Consumer Product Safety Commission recall notice 21056, cpsc.gov. Text in quotes is from CPSC. Photos: CPSC.