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RecalledCPSC · July 21, 2016 Baby monitors & nursery electronics

Lorex Recalls Video Baby Monitors Due to Burn Hazard

Read the official CPSC notice

Lorex Care 'N' Share baby monitor
Lorex Care 'N' Share baby monitor · Photo: CPSC

What's being recalled

Video baby monitors

Units: About 26,000 (in addition, 8,000 were sold in Canada)

This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.

The problem, in CPSC's words

The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Incidents and injuries reported to CPSC

The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.

What CPSC says to do

Refund

Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

How to contact the company

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.

Open the official CPSC notice

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Source: U.S. Consumer Product Safety Commission recall notice 16231, cpsc.gov. Text in quotes is from CPSC. Photos: CPSC.